President's Circle Award 2012President's Circle Award 2011Cruise Holidays of Burlington

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About Cruise Holidays of Burlington





Cruise Holidays of Burlington owners, Carol Patterson and Debbie Pickett, love cruises. They took their passion and combined their many valuable years of travel industry experience and opened their Cruise Holidays store in 2003. They are the experts on everything cruise related!


"We have such passion for cruises that we want to make sure that the person that we put on a ship comes back with the same passion," says Patterson.


The team boasts of almost 50 years combined experience in the travel industry, most of which has been in the cruise only sector. They have personally experienced most cruise lines, and all of them have traveled extensively throughout all four corners of the world.


Their focus is on cruise travel, but their service includes pre and post cruise hotel options, shore excursion suggestions, transfers and airfare: everything to make their clients' vacation package complete. Their customers' cruise vacation is as important to them as it is to their clients. Debbie and Carol


They are the ultimate cruise vacation specialists, providing a premium level of service to assist clients in creating the vacation of their dreams. Most of their growth has originated from clients' referrals to family and friends.


While many have been led to believe that most consumers now book every trip online, nothing could be further from the truth. Cruise Holidays of Burlington aims to find the best possible rates and complete package offerings. "We block a lot of group space with ships and that gives people the advantage of lower pricing and extensive onboard amenities. We have a lot of preferred suppliers and we are preferred with a lot of the cruise lines," notes Patterson. "There are a lot of people that want our expertise and value."


Knowing the correct questions to ask to ensure customers get the best possible vacation experience is also part of their regular service. Customers have peace of mind, knowing that based on their knowledge, expertise and local presence, they will create a personally tailored cruise vacation and assist them right up until the moment they safely return home.


"We don't pack but we do almost everything else for them ahead of time and follow up when they get home," says Pickett. "Every ship has a personality and it's about finding the right ship for the right person."


They are pleased to offer complimentary cruise information nights at the Burlington Art Centre. Ongoing training is always underway at Cruise Holidays of Burlington and they are constantly taking advantage of the latest technology to update their knowledge of what's happening in the cruise industry. 


"One of the reasons that we like to put people on a cruise is because the satisfaction is at least 99%," notes Patterson. "There is nothing like having a client come back and say 'Wow, I'm hooked!'"    





Where In the World Are Carol & Debbie?


Are you wondering where our travels have taken us?

Are you wondering what we thought of a particular itinerary or cruise line?

Find out here...






To ensure the best possible cruise experience, Cruise Holidays of Burlington recommends

that you make sure your immunizations are up to date, pack lightly, carry a copy of your passport's

photo ID page seperately from your passport, and always purchase travel insurance.